Connected pet care

Project overview

Pet Axis: Care that stays with your pet.

Pet AxisProduct videos
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Pet Axis brings pet families, veterinary clinics and pet shops together around everyday care. Pet profiles, appointments, consultations and treatment records keep care history connected, while shopping and order tools help families manage pet essentials alongside their veterinary needs.

The pet care & veterinary operations challenge

A pet’s care continues beyond a single appointment. Families need accessible records and clear next steps, clinics need continuity, and shops need an organised way to fulfil orders.

Who Pet Axis connects

Pet families

Manage pets, book appointments, consult with a clinic and follow daily care.

Veterinary clinics

Coordinate appointments, consultations, prescriptions and treatment plans.

Pet shops

Maintain products and stock, fulfil orders and handle returns.

What Pet Axis brings together

Care in one place

Profiles, vaccination history, medical records and daily tracking stay attached to each pet.

Consultation to follow-up

Scheduled visits, video and written consultations lead into prescriptions and treatment plans.

Commerce and operations

Families browse pet essentials while vendors manage catalogues, inventory, orders and returns.

Follow the journey

01

Connect

Create a pet profile and connect with a veterinary clinic.

02

Book & consult

Arrange an appointment or open a consultation with the care team.

03

Continue care

Review records and plans, then record the daily follow-up.

04

Manage essentials

Browse products and follow orders through fulfilment and returns.

Veterinary care and treatment decisions remain with the responsible care team.

Pet AxisConnected pet care
01

Pet family

Profiles · appointments · daily care

02

Veterinary clinic

Consultations · records · treatment plans

03

Pet shop

Products · inventory · orders

Explore the workflow

Bring pet profiles, veterinary appointments, consultations and everyday care together, with connected workspaces for families, clinics and pet shops.

Inside the build

The decisions behind the experience.

Pet Axis connects family care, veterinary work and a pet marketplace. The React application separates family, clinic, vendor and platform administration routes while the Django API keeps pet records, consultations and orders within their access boundaries.

Product scope

4

Role-based workspaces

Family, clinic, vendor and platform administration

2

Remote consultation formats

Video consultations and written consultation threads

1

Connected pet record

Profiles, vaccinations, records and treatment plans

Decision 01

Keep care attached to the pet

Appointments, records, plans and daily tracking are organised around individual pet profiles.

Decision 02

Give each team a focused workspace

Clinic staff work with queues and consultations; vendors work with inventory, orders and returns.

Decision 03

Connect the visit to everyday follow-up

Treatment plans and family check-ins give the care team context between consultations.

Actual product screens

The product, up close.

System map

Connected by design.

SYSTEM BLUEPRINT / Pet Axis

Connected by design.

Select a component to explore
01 The experiences
02 The shared foundation
03 What it connects
THE COMPLETE PICTURE

Pet Axis API

A React and TypeScript frontend connects to Django REST Framework and PostgreSQL, with separate administrative routes.

Connections show shared product context.3 experiences 1 foundation 3 capability groups
Workflow design: the problem and the response
The workProblem addressedWith Pet Axis
Follow-upCare instructions spread across separate conversationsTreatment plans and tracking attached to the pet
Clinic workAppointments and patient history in separate toolsA clinic workspace with queues, consultations and records
Pet essentialsShopping detached from order follow-throughCatalogue, orders and returns with vendor operations

Delivered capability

Inside Pet Axis.

A connected product journey across the family, clinic and shop, with each role focused on its own responsibilities.

This case study describes implemented product workflows; it does not claim measured customer outcomes.

Discuss the fit

Discuss the clinic network, family experience, marketplace and integrations your pet-care service needs.