Retail & hospitality

Project overview

TajirPoint: One transaction. A connected operation.

TajirPointProduct videos
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TajirPoint brings point of sale, inventory, customer credit and online ordering together for retailers, restaurants and wholesalers. Connected sales, purchasing and account records help merchants follow each transaction from the counter to stock and balances, with workflows adapted to their business.

The retail & hospitality challenge

A sale changes more than a receipt. Stock and customer records need to remain connected as the transaction moves through the business.

Who TajirPoint connects

Counter team

Record the transaction.

Operations team

Follow stock and purchasing activity.

Business owner

Review the relevant business records.

What TajirPoint brings together

Counter workflow

Keep the sale and its context together.

Stock and balances

Connect the transaction to the operational record.

Adaptable journeys

Discuss the modules relevant to retail, hospitality or wholesale.

Follow the journey

01

Choose

Select the item and transaction context.

02

Record

Complete the sale in the defined workflow.

03

Update

Carry the change to stock and customer records.

04

Review

Inspect the activity from the relevant business view.

Transaction and connected records

Tea pack−2
RiceNo change

Explore the workflow

A merchant point-of-sale (POS) software story connecting the counter, inventory, customer balances and related operating work.

Inside the build

The decisions behind the experience.

TajirPoint serves merchants whose operations range from a retail counter to restaurant kitchens and wholesale routes. Many of these businesses coordinate stock, customer credit and purchases through separate tools. The product challenge was to provide a shared operational foundation while allowing each industry to see the workflows it needs.

The design brief

Carry one sale through inventory, payment status and customer credit.

The counter is only the beginning. A sale should carry its context into stock, credit and the rest of the business.

The constraint

A counter transaction touches several records. If stock, totals and customer balances are managed independently, staff have to reconcile the same activity after the sale.

The tradeoff

A central sale service coordinates more business rules, while optional industry modules keep specialised workflows out of the way of merchants who do not need them.

Product scope

8

Industry stories

Retail, restaurant, café, pharmacy, electronics, fashion, furniture and wholesale

3

Interface languages

English, Urdu and French

1

Connected transaction

A sale carries into stock and customer balances

Decision 01

Build around the transaction

Scanning an item, taking payment and recording credit are parts of one selling flow. The same activity informs stock and balances instead of asking staff to reconstruct it later.

Decision 02

Keep credit visible at the counter

The digital khata records sales and payments against the customer. Credit limits, overdue balances and shareable statements make credit part of the operational workflow.

Decision 03

Let industries change the workspace

A restaurant needs table, kitchen and pass views. A pharmacy needs batch and prescription-related records. Optional modules let the platform extend beyond retail without making every merchant work through every feature.

A workflow in practice

From the trigger to the handoff.

A representative scenario through the implemented workflow.

  1. 01 · The situation

    A cashier records a sale with an outstanding customer balance.

  2. 02 · The product response

    The sale service coordinates item pricing, stock movement, payment status and the customer ledger entry.

  3. 03 · The next step

    The merchant can follow the sale into the operational records used for stock and credit management.

How it is built

The structure behind the workflow.

Merchant workspace

The point-of-sale and back-office experiences share product and transaction context. Industry packs expose specialised workflows.

Commerce channels

The storefront and ordering experience extend the catalogue beyond the counter. Restaurant delivery and wholesale workflows add operational surfaces.

Operational records

Sales, purchases, inventory and customer balances form the foundation. Double-entry accounting is an optional add-on rather than an assumed feature of every setup.

Actual product screens

The product, up close.

System map

Connected by design.

SYSTEM BLUEPRINT / TajirPoint

Connected by design.

Select a component to explore
01 The experiences
02 The shared foundation
03 What it connects
THE COMPLETE PICTURE

Shared commerce records

Industry modules extend the shared commerce workflow. The restaurant, pharmacy and van-sales experiences address different operational needs.

Connections show shared product context.3 experiences 1 foundation 3 capability groups
Workflow design: the problem and the response
The workProblem addressedWith TajirPoint
Customer creditA separate notebook balanceA ledger updated by recorded sales and payments
InventoryStock reconciled from separate recordsStock movements connected to selling and purchasing
Restaurant ordersVerbal or paper handoffsKitchen and pass screens linked to ordering
Online sellingOrders re-entered from another channelA storefront connected to the merchant’s catalogue

Delivered capability

Inside TajirPoint.

TajirPoint demonstrates a configurable merchant platform built around connected records. Retail, hospitality and wholesale workflows can differ at the surface while retaining a coherent view of products, transactions and balances.

Breadth works when it is modular. A small retailer should be able to use a focused workspace while specialised businesses can extend the same foundation.

Evidence & evaluation

What this case study establishes.

The central sale orchestration service and its connected inventory and customer-ledger services.

This is a product engineering case study based on source code, project documentation and recorded screens. It describes implemented capabilities; customer performance gains have not been measured for this case study.

What to measure next

Suggested measures for a deployment evaluation, not reported results.

  • Sale-to-stock reconciliation exceptions
  • Customer ledger reconciliation exceptions
  • Checkout completion time by merchant workflow

Discuss the fit

The modules, payment arrangements and industry-specific workflow are assessed for the merchant’s implementation.